The goal of this course is to provide the reader with techniques to identify and refine positive communication skills.
This course is available for
FREE if you have an active
one year unlimited membership!
| Author: | Susanne J. Pavlovich-Danis RN, MSN, ARNP-C, CDE |
| Course No: | CS121410 |
| Contact Hours: | 4.00 |
| Course Expiration: | 12/31/2013 NOTE: The course must be completed by the expiration date to receive credit |
| Categories: | Career and Self
Community & Home Health
Critical Care Medicine
Emergency & Trauma Medicine
Geriatric Medicine
Leadership & Case Management
Medical & Surgical Issues
Nutrition & Fitness & Complimentary
Oncologic Medicine
Pain Management
Pediatric Medicine
Peri-Natal Medicine
Professional Issues
Psychiatric & Mental Health
Substance Abuse
Women's Health
|
NOTE: The course is expired
|
|
|
Course Objectives
- Identify the components of effective communication
- Discuss four benefits of effective communication
- Identify three methods for improving communication with patients and their caregivers
- List thee methods for facilitating improved patient communication