The purpose of this article is to provide suggestions for communicating effectively with specific recipients of nursing care through use of verbal and non-verbal techniques. This article describes techniques effective with clients who are children, non-verbal, aggressive, confused, visually impaired and hearing impaired, those who speak a language different from the caregiver’s and those with altered mental status.
Course Publication Date: June 01, 2012
This course is available with NO ADDITIONAL FEE
if you have an active one year unlimited membership
|Author:||Rebecca Boles RN, BSN
|Delivery Method:||Online Self Study
|Course Expiration:||12/31/2015 NOTE: The course must be completed by the expiration date to receive credit
|Category:||Career and Self
Community & Home Health
Leadership & Case Management
Medical & Surgical Issues
NOTE: The course expired on 12/31/2015.
- Relate stages of development in children to the caregiver’s approach for communication.
- Differentiate between communication methods for confused, aggressive and disoriented clients.
- Describe verbal and non-verbal techniques to enhance communication with patients who are visually or hearing impaired.
- State the nursing implications related to therapeutic communication with clients who are non-verbal.
- Discuss the role of the nurse in communicating with clients who speak a different language than the nurse.