The purpose of this article is to provide suggestions for communicating effectively with specific recipients of nursing care through use of verbal and non-verbal techniques. This article describes techniques effective with clients who are children, non-verbal, aggressive, confused, visually impaired and hearing impaired, those who speak a language different from the caregiver’s and those with altered mental status.
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| Author: | Rebecca Boles RN, BSN |
| Course No: | ECT012312 |
| Contact Hours: | 1.00 |
| Method: | Online Self Study |
| Categories: | Career and Self
Community & Home Health
Leadership & Case Management
Medical & Surgical Issues
Pediatric Medicine
Professional Issues
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Course Objectives
- Relate stages of development in children to the caregiver’s approach for communication.
- Differentiate between communication methods for confused, aggressive and disoriented clients.
- Describe verbal and non-verbal techniques to enhance communication with patients who are visually or hearing impaired.
- State the nursing implications related to therapeutic communication with clients who are non-verbal.
- Discuss the role of the nurse in communicating with clients who speak a different language than the nurse.