Effective Communication Techniques with Specific Patient Populations
The purpose of this article is to provide suggestions for communicating effectively with specific recipients of nursing care through use of verbal and non-verbal techniques. This article describes techniques effective with clients who are children, non-verbal, aggressive, confused, visually impaired and hearing impaired, those who speak a language different from the caregiver’s and those with altered mental status.

Course Publication Date: June 01, 2012

This course is available with NO ADDITIONAL FEE if you have an active one year unlimited membership!

Author:Rebecca Boles RN, BSN
Course No:ECT012312
Contact Hours:1.00
Delivery Method:Online Self Study
Category:Career and Self
Community & Home Health
Leadership & Case Management
Medical & Surgical Issues
Pediatric Medicine
Professional Issues

NOTE: The course expired on 12/31/2015.

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Learning Objectives
  • Relate stages of development in children to the caregiver’s approach for communication.
  • Differentiate between communication methods for confused, aggressive and disoriented clients.
  • Describe verbal and non-verbal techniques to enhance communication with patients who are visually or hearing impaired.
  • State the nursing implications related to therapeutic communication with clients who are non-verbal.
  • Discuss the role of the nurse in communicating with clients who speak a different language than the nurse.


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