Update on the Emergency Department: Patient Satisfaction
It is an ongoing struggle to achieve patient satisfaction in the Emergency Department. There are many factors that influence whether a patient will be satisfied or not. The purpose of this course is to increase the nurse’s knowledge regarding factors that influence patient satisfaction and how nursing theory may be used to help intervene and increase patient satisfaction.

Course Publication Date: June 01, 2012

This course is available with NO ADDITIONAL FEE if you have an active one year unlimited membership!

Author:Anita Rothera RNC, BS, CDE
Course No:EDPS040212
Contact Hours:1.00
Delivery Method:Online Self Study
Category:Emergency & Trauma Medicine

NOTE: The course expired on 12/31/2014.

Ready to take a course?

  • Take as many courses as you want
  • Earn as many credits as you need
  • 100% Guaranteed
Buy One Year Unlimited Membership
Learning Objectives
  • Using the Roy Adaptation Model and Neuman’s Systems Model, identify how a nurse can intervene to improve patient satisfaction in the Emergency Department.
  • List three key elements involved in patient dissatisfaction.
  • State three key elements that contribute to patient satisfaction in the ED.


Search Courses

Group Plan

Group plans are convenient and cost effective!

Authors Wanted

Earn $$$ as a MyFreeCE Author!