Nursing and Therapeutic Communication
All health care workers can enhance therapeutic result in patient care when effective communication techniques are utilized. Communicating therapeutically is a learned skill that can be developed over time and with practice. Assessing each patient’s unique need is the beginning point to connecting therapeutically in the helping relationship.

Course Publication Date: August 01, 2016

This course is available with NO ADDITIONAL FEE if you have an active one year unlimited membership!

Author:Rebecca Boles RN, BSN
Course No:TNC072516
Contact Hours:1.00
Delivery Method:Online Self Study
Category:Career and Self
Community & Home Health
Leadership & Case Management
Medical & Surgical Issues
Professional Issues
  

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Learning Objectives
  • Identify the phases of the therapeutic or helping relationship.
  • Differentiate between a social and a therapeutic relationship.
  • Describe verbal and non-verbal techniques to effectively send and receive messages in client care.
  • Understand appropriate nurse-patient boundaries.
  • Identify barriers to therapeutic communication.
  • List danger signals in the provider/recipient relationship.
  • Discuss the role of anxiety, stereotyping, and sexuality in therapeutic communication.
  • Define feedback, confrontation, self-disclosure and transference/counter transference in the provider/client relationship.
  • Describe the steps for establishing a therapeutic relationship.
  • Describe how the use of empathy promotes the therapeutic relationship.


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