All health care workers can enhance therapeutic result in patient care when effective communication techniques are utilized. Communicating therapeutically is a learned skill that can be developed over time and with practice. Assessing each patient’s unique need is the beginning point to connecting therapeutically in the helping relationship.
Course Publication Date: August 01, 2016
This course is available with NO ADDITIONAL FEE
if you have an active one year unlimited membership
|Author:||Rebecca Boles RN, BSN
|Delivery Method:||Online Self Study
|Category:||Career and Self
Community & Home Health
Leadership & Case Management
Medical & Surgical Issues
- Identify the phases of the therapeutic or helping relationship.
- Differentiate between a social and a therapeutic relationship.
- Describe verbal and non-verbal techniques to effectively send and receive messages in client care.
- Understand appropriate nurse-patient boundaries.
- Identify barriers to therapeutic communication.
- List danger signals in the provider/recipient relationship.
- Discuss the role of anxiety, stereotyping, and sexuality in therapeutic communication.
- Define feedback, confrontation, self-disclosure and transference/counter transference in the provider/client relationship.
- Describe the steps for establishing a therapeutic relationship.
- Describe how the use of empathy promotes the therapeutic relationship.