Comprehensive Communication in a Complex Environment
The purpose of this self-study course is to provide recommendations for communicating effectively in the ever changing and complex work environment of health care.

Course Publication Date: May 02, 2018

This course is available with NO ADDITIONAL FEE if you have an active one year unlimited membership!

Author:Tamara Weaver RN
Course No:CCC050218
Contact Hours:1.00
Delivery Method:Online Self Study
Category:Career and Self
Community & Home Health
Leadership & Case Management
Medical & Surgical Issues
Pediatric Medicine
Professional Issues

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Learning Objectives
  • Discover communication techniques that create more efficient processes and make organizational flow more productive.
  • Identify barriers to effective communication
  • Develop effective communication patterns that inform and or inspire
  • Gain a more comprehensive understanding of verbal and non-verbal messages.
  • Improve techniques that are effective with a wide range of patients


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