Is Anybody Listening? Essential Communication Practices for Patient Safety
This course examines the role of communication and specific communication strategies in healthcare organizations as part of a culture that promotes safe patient care. Through evidence-based, proven communication practices, all health care practitioners work together to provide seamless, consistent and safe patient care. These practices include rounding, huddles, bedside reporting, and strong hand-off communication strategies.

Course Publication Date: July 31, 2018

This course is available with NO ADDITIONAL FEE if you have an active one year unlimited membership!

Author:Kathleen Cross MSN, RNC-OB, LCCE
Course No:ECP073118
Contact Hours:1.00
Delivery Method:Online Self Study
Category:Medical & Surgical Issues
Career and Self
Leadership & Case Management
Professional Issues
  

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Learning Objectives
  • Discuss how the lack of strong communication practices decreases patient safety
  • Examine how communication is essential for an effective culture of patient safety
  • Describe four essential communication practices
  • Apply three communication strategies to nursing practice


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