All health care workers can enhance therapeutic results in patient care when effective communication techniques are utilized. Communicating therapeutically is a learned skill that can be developed over time and with practice. Assessing each patient’s unique need is the beginning point to connecting therapeutically in the helping relationship.
Course Publication Date:
August 28, 2018
This course is available with
NO ADDITIONAL FEE if you have an active
one year unlimited membership!
| Author: | Ray Lengel RN, FNP, MS |
| Course No: | TNC073018 |
| Contact Hours: | 1.00 |
| Delivery Method: | Online Self Study |
| Category: | Career and Self
Community & Home Health
Leadership & Case Management
Medical & Surgical Issues
Professional Issues
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Learning Objectives
- Identify the phases of the therapeutic or helping relationship.
- Differentiate between a social and a therapeutic relationship.
- Describe verbal and non-verbal techniques to effectively send and receive messages in client care.
- Understand appropriate nurse-patient boundaries.
- Identify barriers to therapeutic communication.
- List danger signals in the provider/recipient relationship.
- Discuss the role of anxiety, stereotyping, and sexuality in therapeutic communication.
- Define feedback, confrontation, self-disclosure and transference/counter transference in the provider/client relationship.
- Describe the steps for establishing a therapeutic relationship.
- Describe how the use of empathy promotes the therapeutic relationship.