Effective Communication
The purpose of this course is to improve the awareness of what good communication is and how those entrusted with the care of sick people can consistently achieve it.

Course Publication Date: May 17, 2020

This course is available with NO ADDITIONAL FEE if you have an active one year unlimited membership!

Author:Heather Frommeyer MSN Ed, RN
Course No:EC021820
Contact Hours:1.00
Delivery Method:Online Self Study
Category:Leadership & Case Management
Career and Self
Professional Issues
Learning Objectives
  • List 2 perspectives, rules and roles within a healthcare setting for favorable communication.

  • Become aware of some of the different communication styles and how these can be modified to communicate more effectively.

  • Describe differences in 3 different generational age groups of nurses


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