Is Anybody Listening? Essential Communication Practices for Patient Safety

This course examines the role of communication and specific communication strategies in healthcare organizations as part of a culture that promotes safe patient care.  Through evidence-based, proven communication practices, all health care practitioners work together to provide seamless, consistent and safe patient care.  These practices include rounding, huddles, bedside reporting, and strong hand-off communication strategies.



Course Publication Date: April 04, 2021

This course is available with NO ADDITIONAL FEE if you have an active one year unlimited membership!

Author:Kathleen Cross MSN, RNC-OB, LCCE
Course No:ECP-21
Contact Hours:1.00
Delivery Method:Online Self Study
Category:Leadership & Case Management
Medical & Surgical Issues
Career and Self
Professional Issues
  
Learning Objectives
  • Discuss how the lack of strong communication practices decreases patient safety

  • Examine how communication is essential for an effective culture of patient safety

  • Describe four essential communication practices

  • Apply three communication strategies to nursing practice



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