Improving Communication: Healthcare, You’ve Come a Long Way: Communication, You Haven’t
The purpose of this course is to improve the awareness of what good communication is and how those entrusted with the care of sick people can consistently achieve it.

Course Publication Date: November 01, 2014

This course is available with NO ADDITIONAL FEE if you have an active one year unlimited membership!

Author:Joan Schonbeck RN
Course No:ICH102014
Contact Hours:1.00
Delivery Method:Online Self Study
Category:Career and Self
Leadership & Case Management
Professional Issues
  

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Learning Objectives
  • Understand the various perspectives, rules and roles within a healthcare setting for favorable communication.
  • Become aware of some of the different communication styles and how these can be modified to communicate more effectively.
  • Be able to discern the generational differences in healthcare settings and perceive the communication issues for each generation.


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