Communicating Effectively with Varying Populations
The purpose of this course is to provide suggestions for communicating effectively with specific recipients of nursing care through use of verbal and non-verbal techniques. This article describes techniques effective with clients who are children, non-verbal, aggressive, confused, visually impaired and hearing impaired, those who speak a language different from the caregiver’s and those with altered mental status.

Course Publication Date: May 10, 2015

This course is available with NO ADDITIONAL FEE if you have an active one year unlimited membership!

Author:Rebecca Boles RN, BSN
Course No:CVP030915
Contact Hours:1.00
Delivery Method:Online Self Study
Category:Career and Self
Community & Home Health
Leadership & Case Management
Medical & Surgical Issues
Pediatric Medicine
Professional Issues

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Learning Objectives
  • Relate stages of development in children to the caregiver’s approach for communication.
  • Differentiate between communication methods for confused, aggressive and disoriented clients.
  • Describe verbal and non-verbal techniques to enhance communication with patients who are visually or hearing impaired.
  • State the nursing implications related to therapeutic communication with clients who are non-verbal.
  • Discuss the role of the nurse in communicating with clients who are from a different cultural background than the nurse.


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